Return Policy
1 year warranty!
Hassle-Free Returns
We want you to be completely satisfied with your purchase. That’s why we offer a straightforward return policy:
30-Day Return Period:
- You can return your product within 30 days of receipt without any reason.
Quality Issues:
- If the product has any quality issues, we will cover the return shipping costs, ensuring you enjoy free returns.
Non-Quality Issues:
- If the product does not have any quality issues, you will need to pay for the return shipping costs.
- The product must be returned in its original condition and packaging.
Return Process:
- Contact our customer service team at customer-service@ipalfish.com to initiate a return.
- Pack the item securely in its original packaging and include the original receipt.
- Ship the return package to the address provided by our customer service team.
We are committed to providing excellent customer service and ensuring your satisfaction with our products.
Thank you for choosing PalFish.